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Why does durable medical equipment billing run into more documentation trouble than other claim types? Because payers require proof of medical necessity tied specifically to the equipment prescribed, along with detailed physician orders and, often, face-to-face documentation requirements that other specialties don't deal with as heavily. Missing paperwork is one of the most common reasons DME claims get denied outright. A DME medical billing company needs to verify all of this documentation is in place before submission, not after a denial forces a resubmission, since DME claims tend to have a much longer resolution cycle once they're kicked back.

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